Students acquire knowledge regarding document organization, file management, the drafting of business communications, customer service, and the use of computer tools. They learn to use office software, prepare reports, manage schedules, handle correspondence, and support various administrative activities, while developing skills in communication, responsibility, and organization.
Furthermore, they strengthen competencies related to teamwork, information management, customer service, and the application of administrative procedures. This training fosters professional ethics, leadership, efficiency, and the ability to resolve workplace situations, preparing individuals to pursue higher education or enter the corporate or institutional sector.
Graduate profile
Graduates in Administrative Assistance possess the competencies to support administrative processes, manage documentation, assist users, and utilize technological tools within organizational environments. They are characterized by their sense of responsibility, ethics, organizational skills, assertive communication, and ability to work in a team, thereby contributing to the efficient operation of companies and institutions.